Selling on Tapin is your opportunity to connect with gamers worldwide—but we’re serious about keeping our marketplace safe and trustworthy. Breaking these rules can lead to your account being suspended or permanently banned. Review these guidelines carefully to avoid penalties and ensure smooth transactions.
Order Delivery Guidelines
1. Deliver on Time
Ensure all orders are delivered within the guaranteed time frame. Frequent delays or failures to deliver may result in the removal of your listings.
2. Late or Partial Deliveries
If you anticipate a delay or need to deliver an incomplete order, get the buyer’s approval first. Late or partial deliveries without agreement can result in the buyer receiving a full refund.
3. Mark Orders as Delivered Only When Complete
Marking an order as delivered prematurely—whether undelivered or incomplete—can make buyers eligible for a full refund if a dispute arises.
Prohibited Practices
1. No Scamming or Fraud
Any attempts to defraud buyers will lead to permanent suspension. Tapin enforces a strict zero-tolerance policy for scams.
2. Keep Communication on Tapin
All communication with buyers must remain within Tapin’s messaging system. Sharing external contact details like Discord or Skype is prohibited, except for boosting orders where voice chat may be necessary.
3. No Advertising
Sellers cannot promote other websites, personal shops, or unrelated marketplaces within Tapin’s platform.
4. External Payments Are Forbidden
All payments must be processed through Tapin. Discussions or arrangements for external payment methods are strictly prohibited.
5. Be Respectful
Treat buyers with professionalism and respect at all times. Foul language, threats, or harassment will not be tolerated, even during disputes.
Dispute Handling
1. Quick Response is Required
• Accounts/Boosting Orders: Respond within 12 hours with proof or a solution.
• Currency/Item Orders: Upload proof within 2 hours of delivery. Failure to respond promptly may result in a refund being issued to the buyer.
2. Pending Deliveries
Provide proof of delivery immediately after completing the transaction to avoid disputes.
Feedback and Marketplace Integrity
1. Respect Buyer Feedback
Feedback is critical to maintaining trust in the marketplace. Manipulating or disputing fair feedback is not allowed.
2. Respect Other Sellers
Do not demean or slander other sellers. Professionalism is key to fostering a healthy marketplace environment.
Marketplace Guidelines
1. Funds Held for Scams
If you’re found guilty of scamming, your funds may be held for up to 30 days to repay affected buyers.
2. No Randomized Listings
Lottery-style offers (e.g., “50% chance to win a rare skin”) are prohibited.
3. Original Listings Only
Do not copy other sellers’ product descriptions. Your offers should include clear and original details.
4. Realistic Pricing
Unrealistic or misleading prices are not allowed.
5. Correct Categories
Ensure all listings are placed in the correct game and category.
Seller Requirements
1. Age Restriction
Sellers must be at least 18 years old.
2. One Account Per Seller
Using multiple accounts is prohibited unless authorized by Tapin. If you work with a team, you can share login details for one account.
Improving Your Listings
1. Keep Descriptions Clear
Offer titles and descriptions should be concise, relevant, and easy to understand. Avoid unnecessary details.
2. No Copyrighted Images
Do not use copyrighted content from game developers in your profile or offers.
By selling on Tapin, you agree to follow these rules and maintain a safe, reliable marketplace. Failure to adhere to these guidelines may result in account suspension. Keep these standards in mind, and happy selling!
